Trenvar Logistics OS

System Admin Cheatsheet

One-pager for platform-level system administrators.

1 min readUpdated May 4, 2026
Where you start
  • Default landing: /console/owner/tenants.
  • Sidebar: tenants, plans, modules, audit, analytics.
Provision a new tenant
  1. /console/owner/tenants → Create Tenant.
  2. Fill name, slug (immutable!), tax ID, address, contacts, plan.
  3. Approve. Status → active.
  4. Set up Owner Login → email + auto-gen password.
  5. Send credentials securely (1Password share).
  6. Enable modules.
  7. Email customer: Foundations + relevant OS guides.
Tenant lifecycle
  • Active ↔ Suspended — set status; communicate first unless security incident.
  • Archived — when churned. 12-month retention before purge.
  • Free Platform Access — toggle on; quarterly review.
Monthly run
  1. 1st of month: POST /api/owner/billing/subscriptions/run.
  2. Dry Run first; review counters.
  3. Real run if counters match.
  4. Investigate any payment_failed status next morning.
Critical do's and don'ts
  • Slug is immutable — triple-check before saving.
  • Impersonation is logged forever — only do it with permission, document in modal.
  • Cross-tenant data leak = P0. Capture screenshots, escalate to engineering + legal immediately.
  • Treat your owner credentials like nuclear codes — strong unique password, no sharing.
Top runbooks
  • Provider outage (Resend/Stripe/AWB/Shopify).
  • Webhook delivery backlog.
  • API credential leak.
  • Replay storm.
  • Cross-tenant data leak (P0).
  • See Platform Admin Manual for full step-by-step.
Trenvar Internal — info@trenvar.com  ·  www.trenvar.com  ·  Escalate per Platform Admin Manual Chapter 31.