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Trenvar helps logistics businesses run Warehouse OS, 3PL OS, Transport OS, Air Cargo OS, and Commerce OS in one connected platform.

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Trenvar helps logistics businesses run Warehouse OS, 3PL OS, Transport OS, Air Cargo OS, and Commerce OS in one connected platform.

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System Admin Cheatsheet — Trenvar Documentation | Trenvar Logistics OS

- Platform Admin Manual
- Full User Guide (Reference)
- Trenvar Foundations
- 3PL OS Guide
- Air Cargo OS Guide
- Commerce OS Guide
- Transport OS Guide
- Warehouse OS Guide
- Warehouse + 3PL Combo
- Warehouse + Air Cargo Combo
- Warehouse + Commerce Combo
- Warehouse + Transport Combo
- Customer Admin Guide
- Air Cargo Customer Guide
- Customer Buyer Guide
- ShipNow Client Guide
- Customer User Guide
- Accounting Cheatsheet
- Company Admin Cheatsheet
- Customer Admin Portal Cheatsheet
- Customer Air Cargo Portal Cheatsheet
- Customer Buyer Portal Cheatsheet
- Customer Service Cheatsheet
- Customer ShipNow Portal Cheatsheet
- Customer User Portal Cheatsheet
- Driver Cheatsheet
- Operator Cheatsheet
- Ops Manager Cheatsheet
- System Admin Cheatsheet

Docs/Role Cheatsheets/System Admin

System Admin Cheatsheet

One-pager for platform-level system administrators.

1 min read·Updated May 4, 2026·

Where you start

Default landing: /console/owner/tenants.
Sidebar: tenants, plans, modules, audit, analytics.

Provision a new tenant

/console/owner/tenants → Create Tenant.
Fill name, slug (immutable!), tax ID, address, contacts, plan.
Approve. Status → active.
Set up Owner Login → email + auto-gen password.
Send credentials securely (1Password share).
Enable modules.
Email customer: Foundations + relevant OS guides.

Tenant lifecycle

Active ↔ Suspended — set status; communicate first unless security incident.
Archived — when churned. 12-month retention before purge.
Free Platform Access — toggle on; quarterly review.

Monthly run

1st of month: POST /api/owner/billing/subscriptions/run.
Dry Run first; review counters.
Real run if counters match.
Investigate any payment_failed status next morning.

Critical do's and don'ts

Slug is immutable — triple-check before saving.
Impersonation is logged forever — only do it with permission, document in modal.
Cross-tenant data leak = P0. Capture screenshots, escalate to engineering + legal immediately.
Treat your owner credentials like nuclear codes — strong unique password, no sharing.

Top runbooks

Provider outage (Resend/Stripe/AWB/Shopify).
Webhook delivery backlog.
API credential leak.
Replay storm.
Cross-tenant data leak (P0).
See Platform Admin Manual for full step-by-step.

Trenvar Internal — info@trenvar.com · www.trenvar.com · Escalate per Platform Admin Manual Chapter 31.

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