CAPABILITIES

The complete feature reference for technical buyers

Every capability, every module, every detail — organized by functional area so you can evaluate exactly what Trenvar covers for your operation.

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Every feature listed below is live in production. No roadmap items, no 'coming soon' — just what your team can use today.

Capability Areas

Features organized by what your team actually does

Each area maps to real execution workflows — not abstract product categories. Expand the one that matters most to your evaluation.

Inbound, Receiving, and Putaway

Structured receiving with expected-vs-actual quantity checks, scan-assisted workflows, and rule-based putaway into approved warehouse locations.

  • Pre-alert and receiving queue management
  • Expected vs received quantity validation
  • Scan-assisted receiving with barcode/QR support
  • Rule-based putaway into approved bin locations
  • Handling-unit level control and tracking
  • Lot, serial, and expiry tracking per SKU
Inbound, Receiving, and Putaway visual

Inventory Management and Movement

Real-time location-level inventory with full movement history. Track stock by lot, serial, handling unit, and customer ownership across every warehouse zone.

  • Location-level stock accuracy in real time
  • Movement timeline with full audit history
  • Cycle count workflows with variance reporting
  • Customer-owned inventory segmentation (3PL)
  • Bin capacity and zone management
  • Inventory adjustment with reason codes
Inventory Management and Movement visual

Fulfillment, Dispatch, and Delivery

End-to-end execution from pick-pack through dispatch assignment, route tracking, and structured proof-of-delivery capture.

  • Pick-list generation and wave management
  • Pack station workflows with label printing
  • Dispatch queue with driver assignment controls
  • Live route status and delivery tracking
  • Mandatory POD capture (photo, signature, notes)
  • Exception handling with alert escalation
Fulfillment, Dispatch, and Delivery visual

3PL Billing, Pricing, and Finance

Convert storage, service, and shipping events into invoice-ready line items. Pricing rules, tax structures, and charge accrual are all event-backed — not manually calculated.

  • Service catalog with configurable charge types
  • Pricing rules engine with tiered rate support
  • Automatic storage accrual from inventory events
  • Service and handling charge generation
  • Tax-ready line item structure
  • Invoice draft, review, and approval workflow
  • Payment status tracking and reconciliation
3PL Billing, Pricing, and Finance visual

Sales CRM and Pipeline Management

Track accounts from first contact through opportunity stages to closed-won activation. Forecast revenue, manage follow-up cadence, and hand off to operational teams.

  • Account register with contact management
  • Opportunity pipeline with stage tracking
  • Revenue forecasting by stage and close date
  • Follow-up task and activity logging
  • Account-to-activation handoff workflow
  • Custom fields and tagging per account
Sales CRM and Pipeline Management visual

Buyer Commerce and Ordering Portal

Activate buyer profiles, publish product catalogs, and let customers place orders through a self-service portal connected to your warehouse execution layer.

  • Buyer profile activation from CRM accounts
  • Product catalog and price-list management
  • Self-service ordering portal for buyers
  • Order history and reorder capability
  • Invoice and payment visibility for buyers
  • Catalog access rules per buyer segment
Buyer Commerce and Ordering Portal visual

Integrations, API, and Webhooks

Connect external systems with workspace-scoped credentials, signed webhook payloads, and delivery logs. Govern what data flows in and out.

  • API credential create, rotate, and revoke
  • Webhook endpoint registration and management
  • Signed payloads with delivery verification
  • Delivery logs with retry and failure tracking
  • Shopify and WooCommerce order sync
  • Accounting system integration surfaces
Integrations, API, and Webhooks visual

Built-in Team Messaging

Slack-style messaging for your operations team — channels, DMs, threads, mentions, reactions — built into the workspace. No third-party chat tool, no audit gap, no separate identity to manage.

  • Public and private channels, DMs, and group DMs
  • Threaded replies with reply counts and lastReply tracking
  • @mentions with in-app notification dropdown
  • Emoji reactions, edit, delete, mute, pin
  • File attachments up to 25 MB (images, documents)
  • Sidebar search across conversations and members
Built-in Team Messaging visual

Customer-to-Team Direct Messaging

Downstream customers DM your team directly from inside the customer portal. The differentiator other logistics platforms don't ship — eliminates a separate Intercom/Front seat and the audit gap it creates.

  • Customers reach your team from their own portal
  • Customer-facing staff (admin, ops, customer service) always reachable
  • Specialised roles (drivers, accounting) scoped by assignment
  • Cross-company isolation enforced — Customer A never sees Customer B
  • Floating, draggable window — usable while customers browse the portal
  • Same audit trail and role boundaries as the rest of the platform
Customer-to-Team Direct Messaging visual

Audit Logs and Activity Feeds

Every critical action — every login, role change, invoice mutation, POD finalization — is recorded as an immutable event with actor, timestamp, entity, and context. Filterable, exportable, retention-controlled.

  • Immutable per-workspace event log
  • Filter by action type, actor, entity, or date range
  • Actor avatar and role on every row for fast scan
  • Read-access gated by role permissions
  • Activity feed surface for company admins
  • Compatible with SOC 2 / ISO 27001 access-review workflows
Audit Logs and Activity Feeds visual

Carrier Reconciliation and Chargebacks

Upload a carrier invoice, auto-match line items against your shipment records, surface variances, and dispute chargebacks — all without spreadsheets. Critical for 3PLs running multiple carriers.

  • Upload carrier invoices (PDF or CSV)
  • Automatic line-item matching against shipment records
  • Variance detection with reason codes
  • Chargeback queue with review and approval workflow
  • Per-import audit trail and reconciliation queue
  • Export to accounting after approval
Carrier Reconciliation and Chargebacks visual

Automatic Storage Aging and Accrual

Storage charges accrue automatically from real inventory events — every day a customer's pallet sits in your warehouse turns into a billable accrual line. No spreadsheets, no end-of-month surprises.

  • Per-customer, per-location accrual rules
  • Daily storage event generation
  • Aging reports by handling unit, customer, or zone
  • Configurable thresholds and tiered rates
  • Direct feed into the invoicing pipeline
  • Storage warnings surfaced to customer service and finance
Automatic Storage Aging and Accrual visual

Included in Every Workspace

Platform-wide capabilities that come standard

These aren't add-ons or premium tiers. Every workspace gets full access to security, audit, notifications, and administration from day one.

Role-Based Access Control

Granular permissions per module, per role. Restrict customer users, protect billing actions, and enforce admin-only operations.

Full Audit Trail

Every critical action is logged with user, timestamp, entity, and context. Filter by action type, user, or date range for compliance reviews.

Workspace Security

Complete workspace isolation, TLS encryption in transit, AES encryption at rest, and server-side permission checks on every API call.

Notifications and Alerts

Configurable notifications for operational events — receiving completion, dispatch status changes, billing milestones, and exception escalations.

Workspace Administration

Manage users, roles, workspace settings, and subscription lifecycle. Invite team members, configure modules, and control feature access.

Reporting and Dashboards

Operational summaries, inventory snapshots, billing overviews, and activity metrics available across every OS package.

Need a feature-by-feature fit review?

We'll map your current process requirements to Trenvar's capabilities and identify coverage gaps before you commit.

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