Trenvar + WhatsApp Business
Two-way WhatsApp threads with every customer — in your team's inbox.
What you get
What Trenvar does the moment you connect WhatsApp Business
Every WhatsApp thread your customers send lands in the unified inbox alongside email and chat.
Send POD photos, ETA updates, and delivery notifications directly via WhatsApp.
Each conversation is tied to the customer record — so the next agent has full context.
Country-aware pricing — billed per conversation, with caps so a viral message can't blow up your bill.
How it works
Three steps, then it runs itself
- 1
Connect
Use Trenvar's pooled Twilio WhatsApp account (zero setup) or bring your own.
- 2
Configure
Set spend caps and which events should trigger automated WhatsApp messages.
- 3
Use
Reply to customers from the inbox; automated POD and ETA messages send themselves.
In practice
A real scenario, end to end
A customer asks "where's my order?" on WhatsApp at 6pm. Trenvar matches the phone to the customer record and shows the open WhatsApp thread next to their order history. Your agent fires back the live ETA from the route — one message, no portal switching, full audit trail.
Pricing
No hidden fees
Pay only for what you use
$0.08 per conversation (24-hour window), country-dependent, with default $50 warn cap and $250 hard cap per cycle.
All Trenvar usage is metered transparently with soft warn and hard spend caps. See exactly what every connector costs in your workspace.
See full Trenvar pricingRelated
Other ways to talk to customers
Connect WhatsApp Business to Trenvar
Start a free trial. Wire up your first integration in under 5 minutes — no credit card required.
No credit card required · Go live in under 48 hours